Ever wondered what sets Clean Sweep apart from other cleaning equipment hire providers?
We focus of providing solutions for our customers, something that was evident in a recent large order we took from Grosvenor Services. Having exhausted other options, they turned to Clean Sweep Hire, giving us one day to mobilise a vast quantity of kit to clean the largest shopping centre in Europe. This may have seemed an impossible task, but the team at Clean Sweep UK stepped up to the plate and delivered. Graham Stacey, Head of Procurement at Grosvenor Services, sets the scene and provides his thoughts on the service provided by Clean Sweep:
“ Grosvenor Services have recently successfully undertaken one of the largest extension opening projects in our companies history, at what has now become the largest enclosed shopping centre in Europe. The project took weeks of planning to ensure a smooth, seamless service delivery for our client.
One of procurements many challenges to support this project was to fulfil an exceptionally large hire requirement of cleaning machinery, all of which needed to be sourced, costed and delivered within 3 working days!
I spoke with a number of hire companies with regards to our hire requirements and None of them could get anywhere close to meeting our requirements.
All except “Clean Sweep UK”, I spoke with them on the Friday morning, they reverted with the full quote within 3 hours which was confirmed, giving them 1 working day to mobilise the vast quantity of kit ranging from large B300 combination machines to battery back vacuums.
The Clean Sweep team really pulled together and worked over the weekend to ensure Grosvenor’s needs were met in full.
Delivery Day – The Clean Sweep team arrived on time with all the machinery looking brand new, fully charged and ready to go. With the delivery arrived an engineer who was based locally and was on call 24/7 for the duration of the hire period.
I can only say, Clean Sweep have surpassed my expectations on every level, professionalism, quality of service, training, support and communication – Thank you!
What impressed me more than anything is the team ethos which clearly runs throughout their organisation, this is why Clean Sweep will now be Grosvenor’s preferred hire company.
I would like to finish by thanking Steve, Kristie, James and Moses for your continued support throughout this blue chip, high profile project.”
We’re proud to have such a dedicated team that allows us to provide our customers with this unrivalled service. Our flexibility and can-do attitude is something that sets us apart from others, and whilst some hires may be tricky, we’ll always find a solution.
Its great when customers also see that we strive to meet their needs, so we thank Graham for his kind words and look forward to working with Grosvenor Services in the future.
If you’d like to experience the same service levels as Graham and his team, get in touch today to see how we can provide you with the right cleaning equipment solution. Email [email protected] or call us on 0844 967 1921.
