We care about keeping your business running smoothly. That’s why we offer a best-in-class equipment failure response when you hire machines from us. In the unlikely event that any of our rental equipment fails or malfunctions, you can rest assured knowing our expert technicians will be onsite within 24 hours to diagnose and attempt repairs on the first visit. Getting your equipment up and running again quickly is our top priority.
And if that first repair visit doesn’t get your equipment fully operational, we will exchange the faulty machine within 48 hours of your initial service call. The last thing we want is for your operations to be disrupted unnecessarily.
For long-term rentals of 12 months or more, we also provide preventative maintenance by servicing all equipment annually or according to manufacturer recommendations. This helps minimize the likelihood of unexpected downtime events. Our proactive maintenance combined with our rapid response guarantee gives you confidence and peace of mind that your critical rental equipment will be operational when you need it.
At Kärcher Hire, your productivity and satisfaction are our primary goals. You can rely on us for the response and resolutions anytime your rental equipment needs repairs. We focus on keeping our machines up and running so that your business continues to operate smoothly.